Dernal Privacy Policy
At Pet Max , we understand that your privacy is important. We value the trust you place in us when sharing your information. This policy explains how we collect, use, and protect your personal data when you interact with our website, purchase our products, or communicate with us.
Information We Collect
- Personal Information: When you create an account, place an order, or contact us, we may collect your name, email address, shipping and billing address, phone number, and payment information.
- Non-Personal Information: We may also gather non-identifiable information like browser type, device information, and website usage data to improve our services and understand customer preferences.
How We Use Your Information
- Order Fulfillment: We use your personal information to process orders, arrange shipping, and provide customer support.
- Communication: We may send you emails about your orders, promotional offers, or Pet Max news. You can opt out of these emails at any time.
- Improving Our Services: We analyze non-personal data to enhance our website, personalize your shopping experience, and develop better products.
How We Share Your Information
- Third-Party Service Providers: We may share your information with trusted partners who help us operate our business (e.g., shipping companies, payment processors). These partners are obligated to protect your data.
- Legal Compliance: We may disclose your information if required by law or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new owner.
Protecting Your Information
We implement security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Choices
- Accessing and Updating Information: You can review and update your personal information by logging into your Dernal account or contacting us at service@petmaxfoodshop.com.
- Opting Out: You can opt out of marketing emails by clicking the unsubscribe link in any email.
- Do Not Track: Dernal respects Do Not Track signals sent by your browser.
Children’s Privacy
Pet Max Food Shop does not knowingly collect personal information from children under 13 years of age. If we learn that we have collected personal information from a child under 13, we will promptly delete it.
California Privacy Rights
If you are a California resident, you have certain rights regarding your personal information, including the right to access, delete, and opt out of the “sale” of your personal information. You can find more information about your rights on our website or contact us at service@petmaxfoodshop.com.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at service@petmaxfoodshop.com.